Website Terms
& Conditions

last updated: 25 May 2026

1. General 

This website is operated by Social Friends Pty Ltd. By accessing or using this website, you agree to these Terms & Conditions.

2. General Information Only 

All content on this website is provided for general information purposes only. It does not constitute professional, legal, financial, taxation, HR, medical, psychological, compliance, or business advice. You should not rely solely on information from this website when making decisions.

3. Use of AI Tools & Generated Content 

We use artificial intelligence (AI) tools within our business, and our Virtual Assistants may also use AI tools when delivering services. This includes tools used for content creation, marketing support, automation, operational efficiency, and general business support.

You acknowledge that:

  • AI-generated outputs may contain errors, inaccuracies, outdated information, or bias

  • outputs may not reflect your specific circumstances

  • responses generated by AI systems are not human advice or recommendations

  • all AI-generated content should be reviewed before use

We do not guarantee the accuracy, completeness, reliability, or suitability of AI-generated content. You are solely responsible for reviewing, verifying, editing, approving, and determining the suitability of any AI-generated outputs before publishing, relying on, or implementing them.

4. Amber AI 

Amber AI is provided as a support tool designed to offer guidance, ideas, and general insights. It does not constitute professional advice.

By using Amber AI, you acknowledge that:

  • Amber AI is delivered via Telegram and powered by third-party AI technology

  • a free 7-day trial (100 messages, no credit card required) may be available before any paid subscription

  • responses are generated using artificial intelligence technology and not by a human advisor

  • responses may be incomplete, inaccurate, outdated, or general in nature

  • you are responsible for how you interpret and apply any information provided

  • conversation data may be processed by third-party AI providers to generate responses

Amber AI and any AI-generated outputs are provided for informational and support purposes only and do not constitute legal, financial, taxation, HR, medical, psychological, compliance, or other professional advice.

5. Third-Party Platforms 

We use third-party platforms, cloud systems, automation software, messaging services, hosting providers, and AI systems to operate our business. By using our website or services, you acknowledge that your data may be processed via these platforms, that they operate under their own terms and policies, and that we do not control their operation, security, performance, or availability.

We are not liable for failures or outages of third-party systems, data breaches originating from those platforms, interruptions caused by external providers, or inaccuracies produced by external tools or AI systems.

6. Access & Permissions 

Where you provide access to your systems, accounts, or data, you acknowledge that:

  • You determine the level of access granted

  • You are responsible for managing and revoking access

  • You accept the risks associated with granting third-party access/

We are not responsible for data breaches, misuse, loss of information, or security issues resulting from your access permissions, internal system setup, passwords, or security settings.

7. Confidentiality & Data Handling

We take reasonable steps to maintain confidentiality and protect client information. However, you acknowledge that the use of third-party platforms, AI systems, cloud software, communication tools, and online systems may involve inherent security risks outside our control.

8. Intellectual Property

You retain ownership of any content, materials, branding, intellectual property, data, or information you provide to us.

You grant Social Friends Pty Ltd a limited, non-exclusive licence to access, use, store, process, and reproduce this content solely for the purpose of delivering services and operating our systems.

Unless otherwise agreed in writing, all pre-existing intellectual property belonging to either party remains their property.

9. Independent Contractors

Virtual Assistants engaged through Social Friends operate as independent contractors unless otherwise stated and are not employees of Social Friends Pty Ltd or the client.

10. Limitation of Liability 

To the maximum extent permitted by law, all services, AI tools, content, and information are provided “as is” and we make no guarantees regarding outcomes, results, performance, revenue, business growth, or suitability for your circumstances.

Our liability is limited to the amount paid (if any) for the relevant service. We are not liable for indirect or consequential loss, loss of revenue, profits, data, business opportunity, reputation, or decisions made based on our content, services, or AI-generated outputs.

11. Service Availability 

We do not guarantee uninterrupted access to this website, Amber AI, or associated systems. Services may be affected by maintenance, technical issues, internet interruptions, AI provider outages, or third-party platform failures.

12. Acceptable Use 

You agree not to misuse this website, Amber AI, or associated systems, attempt unauthorised access, interfere with systems or security, upload malicious content, or use our services for unlawful purposes

13. Governing Law 

These Terms are governed by the laws of Western Australia, Australia